BHM Acctg (ABN: 17 639 991 432) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
1. About Us
BHM Acctg provides accounting and tax services. We understand the importance of your privacy and are dedicated to handling your personal information responsibly and transparently.
2. Collection of Personal Information
We collect personal information that’s reasonably necessary for us to provide our accounting and tax services, manage our business operations, and communicate with you. The types of personal information we may collect include, but are not limited to:
- Identity and Contact Details: Your name, address, email address, phone numbers, and date of birth.
- Financial Information: Your Tax File Number (TFN), Australian Business Number (ABN), bank account details, credit card information, income, expenses, assets, liabilities, and other financial records.
- Employment Information: Your occupation, employer details, and salary.
- Other Information: Any other information you provide to us directly or indirectly through our website, during consultations, or in the course of providing services.
We collect personal information directly from you when you:
- Engage us for accounting or tax services.
- Communicate with us via phone, email, or in person.
- Visit our website (e.g., through cookies and analytics).
- Subscribe to our newsletters or updates.
- Provide feedback or make inquiries.
In some cases, we may collect personal information from third-party sources with your consent or when permitted by law (e.g., Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), financial institutions, or publicly available sources).
3. Use of Personal Information
We use your personal information for the following purposes:
- To provide you with accounting and tax services.
- To prepare and lodge tax returns, financial statements, and other required documents.
- To communicate with you regarding your affairs and our services.
- To manage and administer our services, including billing and debt collection.
- To comply with legal and regulatory obligations (e.g., anti-money laundering and counter-terrorism financing laws).
- To improve our services and website functionality.
- For internal administrative, marketing, and research purposes.
- To send you information about our services, opportunities, or events that may be of interest to you, where you have consented to receive such communications.
4. Disclosure of Personal Information
We may disclose your personal information to third parties in the course of providing our services or as required or permitted by law. These third parties may include:
- Government Agencies: Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), and other regulatory bodies.
- Financial Institutions: Banks, superannuation funds, and other financial service providers.
- Third-Party Service Providers: Software providers, IT support, cloud storage providers, and other professionals who assist us in operating our business and providing our services (e.g., audit services, legal advice).
- Your Authorised Representatives: Individuals or entities you have authorised to act on your behalf.
- Professional Advisors: Our legal, accounting, or other professional advisors.
We will not sell, rent, or trade your personal information to third parties. We take reasonable steps to ensure that third parties to whom we disclose personal information are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
5. Data Security
BHM Acctg takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include:
- Storing personal information in secure electronic and physical systems.
- Implementing access controls and security protocols to prevent unauthorised access.
- Regularly reviewing our security practices.
- Training our staff on privacy and data security.
While we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us or receive from our online products or services.
6. Accessing and Correcting Your Personal Information
You have the right to access the personal information we hold about you and to request corrections if you believe it’s inaccurate, incomplete, or out-of-date. To make a request, please contact us using the details below. We’ll respond to your request within a reasonable timeframe and, where permitted by law, may charge a fee for providing access.
7. Cookies and Website Usage
When you visit our website (www.bhm-acctg.com.au), we may collect certain information automatically, such as your IP address, browser type, operating system, and pages viewed. This information is generally anonymous and used for statistical purposes to improve our website and user experience.
We may use cookies and similar technologies to enhance your Browse experience, analyse website traffic, and for marketing purposes. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
8. Complaints
If you have a complaint about how BHM Acctg has handled your personal information, please contact us in writing using the details below. We take all complaints seriously and will investigate your complaint promptly and respond to you within a reasonable timeframe.
If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
BHM Acctg – PO Box 58, BYFORD WA 6122
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we’re protecting your information.
